Important notifications

Stay up-to-date with important information when using HSBC services

Call us on:

Toll free Number

1800 419 2288 or 1800 123 2666

From Overseas

+91-040-61268010 or +91-040-71898010
+91-080-61268010 or +91-080-71898010


Opening Hours (excluding public holidays): Monday to Friday 9:00 am to 6:00 pm

1800 419 2266 or 1800 102 6922

For Corporate Cards (within India)

+91-080-4908 9633 or +91-040-6717 3403

For Corporate Cards (from overseas)

A. Important Notifications

  • HSBC India is registered as a 'Member Lending Institution' with National Credit Guarantee Trust Company (NCGTC) to participate in the Emergency Credit Line Guarantee Scheme (ECLGS), announced by Ministry of Finance, Govt. of India. The scheme is available to eligible Business Enterprises / Micro, Small and Medium Enterprise (MSME) borrowers as per the guidelines issued by NCGTC.

    For further details, please reach out to your Business Relationship Manager.

    For ECLGS related Operating guidelines and FAQs please visit https://www.ncgtc.in/en/eclgs
  • The Reserve Bank of India, vide notification RBI/2018-19/217 FMRD.FMD.16/02.03.225/2018-19 dated June 20, 2019, have notified the introduction of an electronic trading platform for buying/selling foreign exchange by bank customers with the aim of providing transparency while enhancing competition and leading to better pricing for customers. The platform, FX Retail, has been rolled out by Clearing Corporation of India Ltd.

    The platform can be accessed by any customer of a bank (through the website https://www.fxretail.co.in) who has a need to book a foreign exchange rate for US Dollar against the Indian Rupee, subject to the applicable terms and conditions.

    We are happy to inform that customers who would like to get onboarded to the platform with HSBC as a settlement bank can submit their registration request at the platform. Customers can obtain further details about the platform on the CCIL website (https://www.ccilindia.com/AboutUs/Pages/FxRetailPlatform.aspx).
  • With effect from 15 May 2014, our 'Business Account' and 'HSBC Direct for Business' Current Account propositions have been discontinued.
  • With effect from 01 September 2012, charges for collection of Foreign Currency cheques have been revised.
    For details, please refer to our business tariff (PDF, 218KB)
    For details on charges, please refer to the latest tariff schedule (PDF, 218KB) 
  • With effect from 01 July 2011, service charges for overseas outward remittances have been revised.
    Click here to view the updated tariff and service charges applicable to your current account (PDF, 218KB)
  • With effect from 01 June, 2011, cheque collection charges applicable to all current account customers have been revised.
    Click here to view the updated tariff and service charges applicable to your current account (PDF, 218KB).
  • In line with the RBI circular no. DPSS.CO.CHD. No.1671 / 03.06.01 / 2010-11, the cheque collection service charges applicable for Savings Account customers have been revised w.e.f. 01 April 2011.
    Click here for the updated tariff and charges for savings accounts 
  • With effect from 01 April 2010, the interest on savings bank account has been calculated on a daily product balance basis. Interest has been paid out at half yearly rest with effect from 01 October 2010. For the period after 01 October 2010, savings account interest for the half year from April to September has been credited in the following month of October and interest for the half year from October to March has been credited in the following month of April.
  • RBI Purpose codes for Forex Transactions (PDF, 255KB)

B. Regulatory Disclosures including Banking Polices and Fair Practice Codes 

C. Other Disclosures

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.

You are leaving the HSBC Commercial Banking website.

Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.