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HSBCnet

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Running a business can be challenging, your banking shouldn’t be.

Simple Digital Banking

With the new and improved HSBCnet, experience simplified yet intuitive and banking, anytime, anywhere. HSBCnet offer you a simple, secure and direct way to view your HSBC accounts and balances on the go.

What’s new?

  • Making everyday banking extraordinary

    Clearer layout and the ability to pre-pin tabs for easier and faster navigation
  • One view of all your HSBC accounts

    Use a summary view of all your accounts to check your accounts balances when you log in
  • Faster access to transactions

    Quickly access you recent transactions and statements from the homepage
  • Easier to create payments

    Fewer screens and built-in validation for easier and faster payment creation
  • Instant payments tracking

    Quickly view payment status via desktop and mobile from the last 35 days
  • Real-time FX quotes

    ‘Preview Exchange Rate’ feature to easily calculate a range of real-time exchange rates
  • Access anytime, anywhere

    Download the HSBCnet Mobile app on your smartphone to bank on the go

Key Business Benefits

  • Single platform

    - Access to all cash management functionalities on one platform
  • Ease of Use

    - User-friendly interface
    - Customisable dashboard
    - A range of customer support tools
    - General and customisable reports for visibility over accounts
  • Global Reach

    - Global platform
    - Multilingual functionality available
  • Security

    - Multilevel authentication and transaction signing
    - Encrypted chats with HSBC
    - System administrator tools to manage access rights

Key Features

Account Information Overview

View current and historical balances and transactional information relating to your accounts

Track Payments

An integrated self-service tool within HSBCnet to track your payment journey

Message Centre

Send and receive messages for different banking service requests through a secure platform

Customer Alerts

Create scheduled alerts and assign recipients who will receive these alerts for specific HSBCnet events via e-mail. To provide additional security, the service also generates mandatory profile change alerts to inform the user whose profile has been modified.

Help Centre and Virtual Assist

A source of ‘Frequently Asked Questions’ information, allowing you to read content and search for answers on a variety of topics

Live Chat

A real-time support channel that offers secure online access to Helpdesk agents via a window where you can exchange instant written messages with us

NetPlus

A functionality that provides you with useful information, services and tools across two sections:

  1. Protect – information on cybersecurity and fraud awareness to help you safeguard your business against crime
  2. Inform – brief ‘How to’ videos on HSBCnet tools and how they work along with HSBC market intelligence and business insights

HSBCnet Mobile

The updated HSBCnet app interface allows you to:

  • Log in quickly and simply with biometrics
  • Check business accounts, balances and recent transactions
  • Authorise payments, transfers and file level instructions
  • Track the status of payments at any stage of the journey

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Insights

Explore our industry insights and banking capabilities in a simpler way

Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.