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HSBCnet

Simple Digital Banking

Running a business can be challenging, your banking shouldn’t be. With the new and improved HSBCnet, experience simplified yet intuitive and banking, anytime, anywhere. HSBCnet offer you a simple, secure and direct way to view your HSBC accounts and balances on the go.

What’s new?

  • Making everyday banking extraordinary

    Clearer layout and the ability to pre-pin tabs for easier and faster navigation

  • One view of all your HSBC accounts

    Use a summary view of all your accounts to check your accounts balances when you log in

  • Faster access to transactions

    Quickly access you recent transactions and statements from the homepage

  • Easier to create payments

    Fewer screens and built-in validation for easier and faster payment creation

  • Instant payments tracking

    Quickly view payment status via desktop and mobile from the last 35 days

  • Real-time FX quotes

    ‘Preview Exchange Rate’ feature to easily calculate a range of real-time exchange rates

  • Access anytime, anywhere

    Download the HSBCnet Mobile app on your smartphone to bank on the go

Key Business Benefits

  • Single platform

    - Access to all cash management functionalities on one platform

  • Ease of Use

    - User-friendly interface
    - Customisable dashboard
    - A range of customer support tools
    - General and customisable reports for visibility over accounts

  • Global Reach

    - Global platform
    - Multilingual functionality available

  • Security

    - Multilevel authentication and transaction signing
    - Encrypted chats with HSBC
    - System administrator tools to manage access rights

Key Features

  • Account Information Overview

    View current and historical balances and transactional information relating to your accounts

  • Track Payments

    An integrated self-service tool within HSBCnet to track your payment journey

  • Message Centre

    Send and receive messages for different banking service requests through a secure platform

  • Customer Alerts

    Create scheduled alerts and assign recipients who will receive these alerts for specific HSBCnet events via e-mail.

  • Help Centre and Virtual Assist

    A source of ‘Frequently Asked Questions’ information, allowing you to read content and search for answers on a variety of topics

  • Live Chat

    A real-time support channel that offers secure online access to Helpdesk agents via a window where you can exchange instant written messages with us

  • NetPlus

    A functionality that provides you with useful information, services and tools across two sections:

Protect

Information on cybersecurity and fraud awareness to help you safeguard your business against crime

Inform

Brief ‘How to’ videos on HSBCnet tools and how they work along with HSBC market intelligence and business insights

HSBCnet Mobile

The updated HSBCnet app interface allows you to:

  • Log in quickly and simply with biometrics
  • Check business accounts, balances and recent transactions
  • Authorise payments, transfers and file level instructions
  • Track the status of payments at any stage of the journey

Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.